Hersheypark Ride Evacuated from Popular Rollercoaster Amid ‘Off-Ride Guest Issue’

A popular Hersheypark rollercoaster was evacuated amid an “off-ride guest issue.”

Park goers were evacuated from the Comet ride around 5 p.m. local time at the amusement park in Hershey, Penn., on Sunday, Sept. 7, local outlet CBS 21 reported.

“Comet experienced a temporary stoppage on the track, which was caused by an unrelated off-ride guest issue,” Hersheypark told the outlet. “Per our protocols, our teams safely escorted guests off the coaster and back into the station without issue, and the ride was reopened.”

The ride stoppage was not caused by a mechanical issue, according to local outlet Fox 43.

PEOPLE reached out to Hersheypark for comment.

The ride closure comes just over a week after a boy was rescued when a Hersheypark guest saw him walking on monorail tracks at the amusement park.

The child had been separated from his mother and was first reported missing at 5:05 p.m. local time on Sunday, Aug. 30, a Hersheypark spokesperson previously told PEOPLE.

It was later determined that the boy snuck into the monorail station and stayed there for about 20 minutes before he climbed on the tracks. The station was not operating at the time of the incident.

“The ride was closed and safeguarded by a chained closure at the entrance and barricaded turnstile at the platform,” the Hersheypark spokesperson said.

“Our team members immediately responded after he was spotted on the tracks, and at approximately 5:28 p.m., the child was safely reunited with his family. He was unharmed,” the representative added.

A video shared on YouTube showed the boy appearing confused as he walked on the tracks, which are high above the ground at the amusement park. The theme park guests who watched from below waved their arms at the child and motioned for him to walk along the tracks to the nearest building for safety.

A man on the roof was also seen stretching his hands toward the boy.

“We are grateful for the vigilance of our guests and the swift response of our team, and we remain committed to maintaining the highest levels of guest safety throughout Hersheypark,” the spokesperson for the amusement park told PEOPLE at the time.