Hellmann’s Offers to Pay Café Owner for Repairs After Customer Didn’t Get Mayonnaise

The mayonnaise brand Hellmann’s is offering to help a Spanish café owner repair his restaurant after a customer allegedly started a fire — all because he didn’t get mayonnaise with his order.

According to a statement from Cafetería Las Postas in Sevilla, a man “attacked” the restaurant in an incident on Aug. 21, resulting in thousands of dollars worth of damages.

“This afternoon, we suffered an attack in which a ‘customer’ who was passing through our cafe asked us for a couple of packets of mayonnaise for his sandwich,” the restaurant wrote in Spanish in its Instagram post, alongside security camera footage of the attack.

Employees allegedly told the man that that they did not have any mayonnaise. He then left and went to a nearby gas station to buy a container of gasoline. When he returned to the café, the man asked for condiments again — and after being told that they didn’t have any to give him, he doused the counter in fuel and set it ablaze.

“Imagine the fire that started,” Café owner José Antonio Caballero told El Economista, per Euro Weekly News. “There were children in front of him, people spending the afternoon. It was tremendous.”

Footage shared to the restaurant’s social media page showed customers and employees running for cover as the blaze began, just before someone pulls out a fire extinguisher from behind the counter to put it out.

Caballero told the outlet that the fire caused damages that would have cost him between €7,000 and €10,000 (or between $8,221 and $11,745).

“Fortunately, none of us or our clients, including young children and elderly, have suffered major damage, only material things that are replaceable,” the restaurant’s statement noted. “Today, we escaped, but a real disaster could have happened.”

The incident caught the attention of local media — and Hellmann’s Spain even chimed in, offering in an Instagram post to pay for the damages.

“Cafetería Las Postas: We’re sorry we weren’t there,” the mayo brand wrote on social media. “From now on, you can count on us. Let us take care of the repairs and make sure your sandwiches never run out of mayonnaise again.”

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“Thank you so much @hellmanns_spain!” the restaurant’s social media page replied in the comments. “It’s a pleasure to receive your help! 😊.”

According to Euro Weekly News, bystanders who witnessed the incident quickly stepped in and helped detain the arsonist before police arrived. He sustained several burns, and was later arrested. A Spanish court ordered him held without bail.

“Thank you to all the people who have helped us with this situation and for whom it is worth opening the door every day,” Cafetería Las Postas finished its Instagram post.